LapiloopSupport
A question, a bug, a hand? We are here.
Contact us
Write to us at bonjour@lapiloop.com. We reply within a few days.
Frequently asked questions
How do I join Lapiloop?
Anyone can join. Sign in with your Google account or Sign in with Apple in the iPhone app and your account is created right away, no invitation needed. The waitlist on the website is only to be told when the app is on the App Store or on Android.
How do I sign in?
With your Google account or Sign in with Apple, in the iPhone app. There is no email or password to create.
How do I record a loop over a song?
Pick a song, set the mix of its stems, put on headphones, then play your part over it: the app records audio and video. A take you do not send stays on your device.
How do I share a loop, and how do I remove the link?
From one of your takes, create a share link and send it to anyone: it opens a public page showing your loop. You can remove the link at any time: it then stops working for good, and a new share gives a new link.
What are notifications for?
To let you know, when your loop’s video is ready or a new song is open. The app asks for your permission, and you can change it in your iPhone settings.
How do I delete my account?
In the app, tap Profile, then “Delete my account”. See the steps and the timeline.
What do you do with my information?
Only what is needed to run Lapiloop, and nothing is sold. Read the privacy policy.